Ripper » Privacy Policy

Privacy Policy

Version: 3
Effective from: 01.10.25
Last updated: 05.2026

1. GENERAL

Ripper (“Company”, “we”, “us”, “our”) operates this website and acts as a Data Controller in accordance with applicable gambling and data protection regulations. This Privacy Policy explains how we collect, process, and protect your personal data when you use our services.

By registering an account with Ripper you confirm your acceptance of this Privacy Policy. If you do not agree with its terms, please do not use this website.

We may update this Policy from time to time. Any continued use of the Website and its services after such updates constitutes your acceptance of the revised Policy.

For any inquiries regarding this Policy, please contact us at [email protected].

2. INFORMATION WE COLLECT

We may collect and process the following types of personal data:

  • Registration data: name, surname, date of birth, email address, phone number.
  • Communication data: correspondence with customer support via email, chat, or other channels.
  • Transaction data: deposits, withdrawals, betting and gameplay history.
  • Technical data: login records, IP address, browser/device details, activity logs.
  • Verification data: documents required to confirm identity, payment method, or comply with AML/CFT laws.
  • Marketing and survey data: responses to optional surveys or promotional campaigns.

3. HOW WE USE YOUR INFORMATION

Your personal data is processed for the following purposes:

  • To register and manage your player account.
  • To process financial transactions, including deposits and withdrawals.
  • To provide access to games, promotions, and ancillary services.
  • To ensure compliance with legal and regulatory requirements (AML, CFT).
  • To verify your identity and prevent fraudulent or illegal activities.
  • To deliver customer support services.
  • To send marketing communications (subject to your consent).
  • To perform analytics and research in order to improve our services.

4. MARKETING COMMUNICATIONS

If you consent, we may use your contact details to send you promotional materials about Ripper or our trusted partners.

You may opt out of marketing communications at any time by adjusting your account settings or contacting us at [email protected].

5. OBTAINING PERSONAL INFORMATION

We collect data directly from you, through your use of the Website, and from authorized third-party providers (e.g., payment processors, fraud prevention services).

All third-party providers engaged by Ripper are contractually obliged to protect your data in compliance with applicable data protection laws.

6. DATA SHARING AND TRANSFERS

Your personal data may be shared with:

  • Entities within our corporate group.
  • Licensed payment processors.
  • Regulatory and law enforcement authorities (where legally required).
  • Marketing and service providers (only under contractual safeguards).

Data may be transferred outside the Australia or EEA. In such cases, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to ensure adequate protection.

We do not sell or rent your personal data to third parties.

7. DATA RETENTION

We retain your personal data for as long as legally required under gambling and AML regulations, typically a minimum of five (5) years after the closure of your account.

Anonymized or aggregated data may be retained for research and service improvement.

8. SECURITY OF YOUR DATA

We apply technical and organizational measures to ensure your data is protected against unauthorized access, loss, or misuse.

Access to your player account is protected by a unique ID and password. Two-factor authentication (2FA) is available for additional security.

9. YOUR RIGHTS

As a data subject, you have the right to:

  • Access your personal data.
  • Request correction or update of your data.
  • Request erasure of your data (subject to legal retention obligations).
  • Restrict or object to certain processing activities.
  • Request data portability.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected]. For your protection, we may request proof of identity before processing your request.

10. COOKIE POLICY

Ripper uses cookies and similar technologies to improve your user experience.

  • Essential cookies: necessary for core site functionality.
  • Functional cookies: enhance usability and personalization.
  • Analytical cookies: help us understand user behavior.
  • Advertising cookies: track effectiveness of marketing campaigns.

You may disable cookies in your browser settings, though some features of the Website may not function properly.

11. THIRD-PARTY CONTENT AND LINKS

Our Website may contain links to third-party services (e.g., game providers, payment platforms). Ripper is not responsible for the privacy practices of such external websites.

12. CONTACT INFORMATION

For any questions or requests regarding this Privacy Policy, please contact our Data Protection Officer at:
[email protected]

Scroll to Top